If you believe you left something in one of our taxis, give us a call at 916-442-4696. If there is no answer, please leave a message and we will get back to you as soon as we can.
The more details you provide when you contact us the better chance we have of finding what you have lost.
- Be specific about what you lost. Give us details like color, size, etc. Example: A set of 6 keys with a picture of a poodle on the key ring.
- Provide the date and time you left the item.
- Provide your pick-up address.
- Supply the driver’s name and cab number. These can be found on your receipt if you have one.
- If you leave a message, be sure to include your name and phone number so we can get back to you.
Absolutely! All of our drivers are independent contractors, which means they work for themselves and welcome repeat customers. If you like your driver and what to use him or her again, be sure to ask for their card. Or, get several cards – since they are self employed, they always appreciate your referrals.
Yes. You can call or text our dispatch at 916-444-2222 up to 24-hours in advance.
The all-new YCS app is almost here! Coming April 2018.
Yellow Cab of Sacramento taxi drivers accept cash or credit or debit cars in their cab. Our all-new app will also allow for cash-less payment.
Yes. Please visit our Corporate Accounts page for information. You can also call Isabel Matick at 916-442-4696 ext. 3039 for information or to set up your account.
Not directly, but you can purchase one of our TaxiCards to pay for your ride.
Yes. All our drivers undergo a thorough background check before they can drive for us.
The average age of our taxis is 3 years, and we refresh 20% of the fleet every year. They are inspected by us at least every 5,000 miles and by the City of Sacramento once a year. If the unthinkable should happen, we’ll dispatch another cab right away to get you on your way quickly, and help our driver get back on the road with another vehicle.
They certainly are! Every cab has full, 24/7/365 insurance coverage.
Our fleet includes: Priuses and Priuses V, Camrys, Scions, Caravans and ADA Vans.
Yes we do. If you need a wheel-chair accessible van or special assistance, please contact our dispatch at 916-444-2222.
Although we love our four-legged friends, due to health issues only service animals are allowed in taxis.